Answer for one team, business unit, or capability you know well. Keep that scope consistent throughout.
Select the most sensitive information and highest authority that apply.
What would you like AI to make possible? Choose up to three. This shapes your next steps; it does not change the capability scores.
New revenue or a new customer offering A better customer experience Better or faster decisions More effective day-to-day work Stronger skills and leadership A stronger foundation for future opportunities I'm exploring the possibilities
What information would the first capability use? Choose the most sensitive category that applies.
What information would the first capability use? Choose an answer Public or synthetic information only Internal business information Sensitive personal, customer, or restricted information We haven't decided / I don't know What would AI do in the first capability? Choose the highest authority that applies. More autonomy does not mean a better score.
What would AI do in the first capability? Choose an answer Learning or brainstorming, with no connected actions Advice or drafts; people decide and act Change internal records or take connected tool actions Communicate externally, make commitments, or affect customers We haven't decided / I don't know What could happen if an important result were wrong? Think about the intended use, not how impressive the technology is.
What could happen if an important result were wrong? Choose an answer A small inconvenience; easily checked or corrected A meaningful effect on work, service, or cost A material effect on someone's rights, safety, finances, or a major commitment We haven't decided / I don't know A self-reported reflection, not an audit, certification, or permission to deploy. Real data, connected actions, and consequential use need their own evidence and owner approval. Privacy and your answers